Data deletion
At Luma Sakkijha, we respect your privacy and provide you with the right to request the deletion of your personal data in accordance with applicable laws and regulations. If you would like to have your data removed from our systems, please follow the instructions below.
1. How to Request Data Deletion
To request the deletion of your personal data, please contact us via email at [email protected]. In your email, include the following information:
- Full Name: The name associated with your account or any interactions with us.
- Email Address: The email address you used to register or communicate with us.
- Reason for Request: A brief explanation of your request (optional).
2. Processing Your Request
Once we receive your request, we will:
- Verify your identity to ensure the security of your data.
- Process your request and delete your personal data from our systems within [Insert Timeframe, e.g., 30 days], unless we are legally obligated to retain certain information.
- Confirm with you via email that your data has been deleted.
3. Exceptions to Data Deletion
Please note that there may be circumstances where we are unable to delete certain data, such as:
- Legal Obligations: If we are required by law to retain specific data (e.g., for tax, fraud prevention, or record-keeping purposes).
- Transaction History: If your data is tied to a transaction that must be kept for accounting or legal reasons.
In such cases, we will inform you about the data that cannot be deleted and the reason for retaining it.
4. Contact Information
If you have any questions about the data deletion process or need further assistance, please contact us at:
Email: [email protected]
We are committed to protecting your privacy and ensuring your data is handled securely.